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Apply in person - visit our offices

(for customers living within a 20 mile radius of our offices)

Our offices are about three miles from Southampton city centre and within easy reach of both the M3 and M27 motorways.

Southampton has a lot to offer the day visitor - shopping at West Quay, explore the old town or sit and watch the liners sail out of port.


To find out the current shipping movements go to www.CruiseSouthampton.com

Shopping opening times at West Quay go to www.west-quay.co.uk

Isle of Wight for the day www.fedfunnelferries.co.uk

Tide Times www.tidetimes.org.uk/southampton-tide-times

Train Times www.nationalrail.co.uk


BEFORE making a visit in person - YOU MUST COMPLETE THE  ONLINE APPLICATION  and let us know you wish to visit

Please also click on  Do I Qualify  and live within 20 mile radius of our offices.

Bring with you - debit card, one item of ID showing address (eg utility bill), latest two months bank statements,

and last pay slip. In most cases we can make the money available usually within the hour.

Customers living outside the 20 mile radius MUST use our normal process of posting/scanning items in.


 54 A, Portswood Road,

 Southampton  SO17 2FW

 Office opening hours

 Monday - Friday 11.30am to 5.30pm


Directions -

To print a map or obtain directions to our offices click on the link below


Its easy access from the M27. At Junction 5, take the A335 towards Southampton.

At the second set of lights (at end of the duel carriageway), bear left into Thomas Lewis Way.

Follow this road for 1.6 miles, through four sets of lights, then look out for small white sign on

a lamppost saying 'Shirley 2'. Take the next right by the metal statue at the traffic lights.

Go up a short rise to the next set of lights, turn right into Portswood Road.

Our offices are about 200yds on the right hand side just past Spring Crescent.


Warning: Late repayment can cause you serious money problems.

For help, go to www.moneyadviceservice.org.uk